I can very much relate to this, Samuel, and I’ll probably write an entire article to address parts of it, but this is what I know. Free will trumps everything. Nobody can override it, not our souls, not the Angels or high Guides, no one. We are not puppets under anyone’s control. As for the Big 4, which I’ll be writing about this week and posting an article on Friday, all we can do is send others these energies. We cannot make them accept them, but the energy itself has an impact on others, whether they change their actions or not. The Angels say when we send intentions that come from the heart, they’re pure and powerful. They may prompt changes or not, that’s up to the person who receives the energy. Again, free will remains king. Heart energy is stronger than the energy connected with anger, hatred, etc., but it is always up to the ones who use that energy whether or not they will change. No one can harden or soften someone’s heart except the person him or herself. The Angels say to fight anger with compassion. Maybe it will sway the person to reconsider their thoughts and actions and maybe not, but it will comfort and strengthen those who offer compassion, regardless. I have found this to be true, although there are times when it’s hard to do this. We’re only human! But, when we meet anger with more anger, it strengthens the anger, not us. Hope that helps. Blessings.